Privacy policy

Valley Decors Privacy Policy

Last Updated: April 23, 2025

At Valley Decors, we are committed to protecting your privacy and ensuring transparency in how we collect, use, share, and safeguard your personal information. This Privacy Policy outlines our practices for SMS messaging, email communications, and website interactions, in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, 10DLC requirements, CAN-SPAM Act, CASL, and GDPR (where applicable).SMS Privacy Policy1. Information We Collect

  • Personal Information: Name, mobile phone number, and email address provided when you sign up for our SMS messaging service, submit website forms, or make a purchase.
  • Usage Data: Information about your interactions with our SMS campaigns or website, such as IP address or browser type, collected via cookies or similar technologies.

2. How We Collect Information

  • Voluntary Submission: Through website forms (e.g., SMS opt-in, contact, or order forms) or customer support inquiries.
  • Automated Technologies: Via cookies, web beacons, or analytics tools to track website usage and SMS engagement.

3. How We Use Your Information

  • To send SMS messages with updates, promotions, order confirmations, or reminders about Valley Decors products and services, based on your consent.
  • To process orders, provide shipping updates, and offer customer support.
  • To analyze SMS campaign performance and improve services.

4. Sharing of Information

  • No Third-Party Marketing: We do not share your mobile phone number with third parties for their marketing purposes.
  • Service Providers: We may share data with trusted subcontractors (e.g., SMS platforms) who are bound by confidentiality agreements to support our operations.
  • Legal Obligations: We may disclose data if required by law or to protect Valley Decors’ rights, safety, or property.

5. Data SecurityWe use encryption, secure servers, and access controls to protect your data. While we strive for security, no system is entirely risk-free.6. Your Choices and Rights

  • Opt-In Consent: You consent to SMS messages by opting in, with this Privacy Policy accessible during the process.
  • Opt-Out: Reply STOP to any SMS to unsubscribe. Alternatively, email [email protected] (mailto:[email protected]) or call 559-649-8964.
  • Data Access and Deletion: Request access, correction, or deletion of your data by contacting [email protected] (mailto:[email protected]).

7. Compliance with LawsWe comply with TCPA, CTIA guidelines, and 10DLC standards, ensuring transparency, consent, and data protection.8. SMS Opt-Out InstructionsTo stop receiving Valley Decors SMS messages, reply STOP to any message. You’ll receive a confirmation of unsubscription. Alternatively:

Note: Opting out stops promotional SMS messages. Transactional messages (e.g., order-related) may continue unless otherwise requested.SMS Consent Example: By opting into Valley Decors’ SMS service, you agree to receive updates, promotions, and reminders. We collect your name and phone number for these purposes only and do not share data with third parties for marketing. Reply STOP to unsubscribe. View our Privacy Policy at www.valleydecors.com/privacy-policy (#).

Email Privacy Policy1. Information We Collect

  • Personal Information: Name, email address, and, if applicable, phone number provided during newsletter sign-up, website forms, or purchases.
  • Usage Data: Email engagement (e.g., open/click rates) and website interactions (e.g., IP address, browser type) via cookies or tracking pixels.

2. How We Collect Information

  • Voluntary Submission: Via website forms (e.g., newsletter, contact, or order forms) or in-store/online purchases.
  • Automated Technologies: Through tracking pixels in emails or cookies on our website.

3. How We Use Your Information

  • To send emails with updates, promotions, order confirmations, or event invitations, based on your explicit consent.
  • To process orders, provide shipping updates, and offer customer support.
  • To analyze email performance and enhance services.

4. Sharing of Information

  • No Third-Party Marketing: We do not share your email address with third parties for their marketing purposes without consent.
  • Service Providers: We may share data with trusted providers (e.g., email platforms) under strict confidentiality agreements.
  • Legal Obligations: We may disclose data if required by law or to protect Valley Decors’ rights, safety, or property.

5. Data SecurityWe use encryption, secure servers, and access controls to protect your data, though no system is entirely secure.6. Your Choices and Rights

  • Opt-In Consent: You consent to emails by subscribing, with this Privacy Policy accessible during sign-up.
  • Opt-Out: Click the Unsubscribe link in any email or contact [email protected] (mailto:[email protected]) or 559-649-8964.
  • Data Access and Deletion: Request access, correction, or deletion of your data via [email protected] (mailto:[email protected]).
  • GDPR Rights (if applicable): EU residents have rights to data portability and objection to processing.

7. Compliance with Email Marketing LawsWe comply with:

  • CAN-SPAM Act: Providing valid address, opt-out links, and accurate sender info.
  • CASL: Obtaining express consent and including identification details.
  • GDPR (where applicable): Ensuring lawful processing and transparency.

Email Consent Example: By subscribing to Valley Decors’ emails, you agree to receive updates, promotions, and order-related messages. We collect your name and email for these purposes only and do not share data with third parties for marketing. Click Unsubscribe to opt out. View our Privacy Policy at www.valleydecors.com/privacy-policy (#).

How and why we use cookies

Cookie Policy

1. What Are Cookies?Cookies are small text files stored on your device to enhance website functionality and track usage. We also use similar technologies like web beacons and tracking pixels.2. How We Use CookiesWe use cookies to:

  • Improve website functionality (e.g., remembering preferences).
  • Analyze usage (e.g., page visits, traffic sources) to enhance user experience.
  • Track email engagement (e.g., open/click rates) for campaign optimization.

3. Types of Cookies

  • Essential Cookies: Necessary for website operation (e.g., navigation, checkout).
  • Analytics Cookies: Track usage to improve services.
  • Marketing Cookies: Support targeted promotions based on your interactions.

4. Managing CookiesYou can control cookies via your browser settings or email client. Disabling cookies may limit website functionality. For details, see www.valleydecors.com/cookie-policy (#).5. Third-Party CookiesWe may use third-party services (e.g., Google Analytics) that set cookies. These providers are bound by privacy agreements and do not use data for their marketing purposes.

General Information1. Data SecurityWe implement industry-standard measures (encryption, secure servers, access controls) to protect all collected data, though no system is entirely secure.2. Changes to This Privacy PolicyWe may update this policy periodically. The latest version will be posted at www.valleydecors.com/privacy-policy (#) with the effective date. Review it regularly.3. Contact UsFor questions or concerns about this Privacy Policy, SMS, email, or cookie practices, contact:

4. AccessibilityThis Privacy Policy is available at www.valleydecors.com/privacy-policy (#), linked in our website footer, SMS opt-in process, and email sign-up forms for transparency.